Terms of Service

Please read these Terms of Service ("Terms") carefully before using the website at https://jaybhavanipineville.com or placing any orders with Jay Bhavani ("we", "us", or "our"). By accessing our website or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes your acceptance of the revised Terms.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not:

• Violate any applicable local, state, national, or international law or regulation
• Infringe upon the rights of others, including intellectual property rights
• Transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any part of our systems or website
• Interfere with or disrupt the integrity or performance of the website
• Collect or harvest any personally identifiable information from the website

3. Online Ordering

Order Placement

When you place an order through our website or any linked third-party platform (such as DoorDash), you represent that all information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion.

Pricing and Payment

• All prices are listed in US dollars and are subject to change without notice.
• Applicable sales tax will be added to your order at checkout.
• Payment is processed at the time of ordering.
• We accept major credit cards, debit cards, and other payment methods as indicated at checkout.

Order Modifications and Cancellations

Once an order is confirmed and preparation has begun, we may not be able to modify or cancel it. Please contact us immediately at (704) 835-1235 if you need to make changes. Refunds for cancelled orders are handled on a case-by-case basis.

Food Allergies and Dietary Restrictions

While we are a 100% vegetarian restaurant, we cannot guarantee that our kitchen is free from all allergens. If you have serious food allergies, please contact us directly before ordering. We will do our best to accommodate dietary restrictions but cannot guarantee complete separation of ingredients in our kitchen.

4. Catering Services

Catering orders are subject to a separate catering agreement. Deposits may be required for catering bookings. Cancellation policies for catering events will be outlined in your catering agreement. We reserve the right to require minimum order amounts for catering services.

5. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to terminate accounts at our discretion, including for violation of these Terms.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Jay Bhavani or its content suppliers and is protected by applicable intellectual property laws. The Jay Bhavani name and logo are trademarks of Jay Bhavani Vadapav. You may not reproduce, distribute, or create derivative works without our express written consent.

7. Third-Party Services

Our website may link to or integrate with third-party services (Google Maps, DoorDash, social media platforms). These services have their own terms of service and privacy policies, which govern your use of those services. We are not responsible for the content, privacy practices, or terms of any third-party services.

8. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Menu items, prices, and availability are subject to change without notice.

9. Limitation of Liability

To the fullest extent permitted by law, Jay Bhavani shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim shall not exceed the amount you paid for the specific order giving rise to the claim.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Mecklenburg County, North Carolina.

11. Contact Us

If you have any questions about these Terms of Service, please contact us: